WCAG 2.1 Edition
(Based on VPAT® Version 2.5)
Name of Product: Rocket.Chat
Platform: iOS
Report Date: May 20, 2026
Product Description: Rocket.Chat is a customizable open source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies, or with your customers, across devices on the web, desktop, or mobile. While our commitment is to ensure accessibility within the team collaboration product, we acknowledge that users may interact with third-party integrations, plugins, or content. These components are beyond our direct control, and their accessibility may vary.
Contact information: support@rocket.chat
Website: Accessibility Statement
Applicable Standards/Guidelines
This report covers the degree of conformance with the following accessibility standards/guidelines:
Standard/Guideline | Included in report |
|---|---|
Level A: Yes Level AA: Yes Level AAA: No | |
Level A: Yes Level AA: Yes Level AAA: No |
Terms
The terms used in the Conformance Level information are defined as follows:
Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criterion.
Does Not Support: The majority of product functionality does not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG 2.0 Level AAA.
For criteria marked “Supports,” substantial conformance with the criterion by the product or service has been determined through the Evaluation Testing, which includes a mix of external audit—conducted by an expert in the field—and self-assessment by the Rocket.Chat team.
In the tables below, for all criteria marked “Not Applicable,” the specific feature covered by that criterion is not part of the product. For example: If keyboard navigation is not the main form of navigation in the mobile platform and by design the content is optimized for easier vertical scrolling, then WCAG criterion 2.4.1 Bypass Blocks, will be marked “Not Applicable."
WCAG Criterion | Results | Remarks and explanations |
|---|---|---|
Supports | No remarks | |
Not Applicable | No remarks | |
Not Applicable | Rocket.Chat Mobile does not provide automated captioning for prerecorded videos. Content authors must ensure that captions are included in the file before uploading to the chat. | |
1.2.3 Audio Description or Media Alternative (Prerecorded) (A) | Supports | No Remarks |
Not Applicable | Rocket.Chat does not provide native live-streaming services or live captioning. If live video or audio is shared through external services, captions must be handled by the respective platform or tool used |