Privacy policy

This notice describes how Civilized Discourse Construction Kit, Inc., or CDCK for short, collects and uses personal information. This notice also provides information about the legal rights individuals have concerning their personal information and how you can exercise those rights.

Jump to:

What is CDCK?

CDCK is the company home and primary developer of Discourse, open source software for hosting Internet discussion forums. As a company, CDCK hosts forums using Discourse for businesses, organizations, and individual customers through Enterprise, Business, Pro, Starter, and Free plans. Discourse also provides the following websites and forums:

We refer to the five sites linked above as the “CDCK Websites and Forums.”

Who is responsible for data collected about me?

CDCK is the responsible party, or controller, for the data we collect and process for our own purposes. For instance, CDCK is responsible for data about our customers’ representatives and forum and account administrators, open source contributors, and visitors to the CDCK Websites and Forums.

Importantly, CDCK sets only its own privacy practices, not the privacy practices of CDCK customers or others who host forums using our open source software. Discourse processes personal data belonging to our customers’ forum users on behalf of and at the direction of those customers, as a processor and service provider. You should ask the administrators of our customers’ forums that you use for information about their privacy practices.

Privacy inquiries or notices you send to CDCK about forums we host at the direction and on behalf of our customers as a processor and service provider will be referred to the appropriate responsible party.

This notice primarily describes CDCK’s personal data processing for its own purposes as a controller and not as a processor and service provider at the direction and on behalf of our customers. We will expressly state where this notice discusses CDCK’s activities as a processor and service provider.

How does CDCK collect data about me as a controller?

CDCK collects data about you as a controller through the CDCK Websites and Forums:

We may also receive data about you, including your name, contact information such as email address, information regarding your professional role and organization, and purchasing interests or inferences regarding your purchasing interests from third parties, including business-to-business marketing databases and data brokers.

Does CDCK sell my personal information or share it for targeted or to serve behavioral advertising purposes?

We do not sell personal information for money. We may disclose personal information to business-to-business marketing databases and data brokers for valuable consideration, such as access to additional data. We may also disclose and use personal information for targeted or cross-context behavioral advertising.

Does CDCK use customer data for training AI models?

At Discourse, we believe that community trust is paramount. We do not use customer data to train AI models, nor do we share it with third parties for that purpose. Customer conversations and content belong to the communities that create them, and our role is to protect that trust. Customers always remain in control of their data. Transparency, privacy, and respect for community ownership guide every product decision we make.

What personal information does CDCK collect as a controller, and why?

CDCK automatically collects data about visits to CDCK Websites and Forums.

When you visit one of CDCK’s websites or a forum that CDCK hosts, whether you have an account or not, we use cookies, server logs, and other methods to automatically collect data about what pages you visit and when.

CDCK may use data we collect automatically to:

CDCK collects CDCK Website and Forum account data.

Many features of forums on CDCK Website and Forums hosts require a forum account. For example, most forums that CDCK hosts require an account to post and reply to topics.

To sign up for a forum account, Discourse requires your name, a user name, and an email address.

CDCK uses your account data to identify you on the forum and to create pages specific to you, such as your profile page. If the forum is public, CDCK publishes your account data according to the forum administrator’s configuration. If the forum is access-restricted, CDCK makes your account data available to everyone who can access the forum, according to the forum administrator’s configuration.

CDCK uses your email address to:

You may provide additional data for your account, like a short biography, your location, or your birthday, on the profile settings page for your account. CDCK makes that data available to others who can access the forum. You don’t have to provide this additional information, and you can erase it at any time.

CDCK stores your account data as long as your account remains open.

CDCK collects customer account data.

When you sign up for a paid plan with CDCK or create an account on Discourse Free, we will collect certain information from you, including your name, email address, and, for paid accounts information we require to process payments, such as your name and credit card information. We use this information to provide the products and services you obtain from us, perform any contract between us, enforce our contractual and legal rights, and prevent fraud and abuse, including by evaluating whether we have previously banned an account, or identified potential fraud or abuse associated with, the email address you provide.

CDCK collects data about posts and other activity on CDCK Websites and Forums.

CDCK collects the content of your posts, plus data about bookmarks, likes, and links you follow in order to share that data with others, through the forum. If the forum is public, CDCK publishes your activity. If the forum is access-restricted, or access restrictions apply to the specific post, CDCK makes your activity available only to users permitted to see it.

CDCK also collects data about private messages that you send through the forum. CDCK makes private messages available to senders and their recipients, and also to forum administrators.

CDCK stores your posts and other activity as long as your account remains open.

CDCK collects data you give through web forms you complete.

CDCK collects information in connection with web forms you fill out and submit. The information CDCK collects may include contact information such as your email address, any information you provide through text fields, drop downs, or radio buttons within the form, and other information relating to your activity on CDCK Websites and Forums that CDCK automatically collects through cookies and similar technologies.

CDCK does not collect sensitive personal information.

CDCK does not intentionally collect or process sensitive personal information as a controller, such as government identification numbers, information on racial or ethnic origin, political opinions, genetic data, biometric data, children’s data, precise geolocation, status as a victim of a crime, financial account information, biological or neural data, the contents of consumer’s mail, email, or text messages for recipients other than Discourse, health data, or any of the other special categories of personal data specified by the GDPR, such as trade union membership.

CDCK collects data about open source contributors.

Contributors to CDCK’s open source software may be asked to provide identifying and contact information such as your name, email address, telephone number, and mailing address. CDCK also collects and stores information concerning your agreement to our contributor license agreement.

CDCK uses this information to maintain the integrity of our software and software licenses, as well as the integrity of the license agreement between CDCK and our contributors. CDCK stores contributor information for as long as related contributions are incorporated into CDCK’s open source software.

CDCK collects data through tracking technologies such as cookies, including third-party cookies, and scripts.

HTTP cookies are small bits of data that websites, like Discourse forums, send to your computer when you visit. When you return to those websites, your computer sends the cookies on your computer back to the website. Scripts are computer code embedded in a website that may collect information about you.

Some tracking technologies, including cookies and scripts, we use are provided by third parties, which may collect or receive information about your interactions with us.

Discourse.org and id.discourse.com may use these cookies:

Name Essential Expires Purpose
coupon_code Yes 24 hours Applies the corresponding discount to a trial signup via promotional campaign
referral_code Yes 24 hours Applies the corresponding referral code to a trial signup via referral URL

Discourse.org may use HubSpot cookies for targeted and behavioral advertising, for obtaining and enriching marketing data, and for forms for mailing list opt-ins or other requests. HubSpot may set the following cookies.

Name Essential Expires Purpose
__cf_bm Yes 30 minutes Set by hsforms.net or hsforms.com to block bots
_cfuvid Yes Session Set by hsforms.net or hsforms.com to rate limit requests
hubspotutk No (Analytics) Five months  
__hstc No (Analytics) Five months  
__hssrc No (Analytics) Session  
__hssc No (Analytics) 30 minutes  
__hs_gpc_banner_dismiss Yes Five months Set by HubSpot when Global Privacy Control is enabled in your browser
__hs_cookie_cat_pref Yes Five months Set by HubSpot to store your cookie preferences

Discourse.org may also use Apollo tracking technologies, including scripts, for analytics purposes and obtaining and enriching marketing data.

In addition, look at the privacy notice for your specific forum to find out which cookies that forum uses. By default, all Discourse forums use these cookies:

Name Essential Expires Purpose
email Yes Session remembers your email as you create an account
destination_url Yes Session helps redirect you to your requested page after logging in
sso_destination_url Yes Session helps redirect you to your request page after single sign on
sso_payload Yes Session used during SSO authentication when two-factor authentication is enabled
authentication_data Yes Next Page View temporarily stores user information during login flows
theme_ids Yes 1 year remembers your theme personalization if you don’t tick “Make this my default theme on all my devices”
color_scheme_id Yes 1 year remembers your color personalization if you don’t tick “Set default colour scheme(s) on all my devices”
dark_scheme_id Yes 1 year remembers your color personalization if you don’t tick “Set default colour scheme(s) on all my devices”
cn Yes Session temporarily stores notification read state
_bypass_cache Yes Session allows the server-side cache to be bypassed during login flows
_t Yes 1440 Hours remembers who you are when you log in
_forum_session Yes Session associates an ID, and other security-related information, with your browsing session
dosp Yes Next Page View enables client denial of service protection, a security protection
text_size Yes 1 year remembers default text size when a user wants to change it on only one device
cookietest Yes Session checks if cookies are enabled when authentication fails
__profilin No Session used by software developers to bypass rack-mini-profiler

For more information on Google Analytics, including how Google Analytics collects, uses, and discloses information, please refer to www.google.com/policies/privacy/partners.

Google Analytics, Google Tag Manager, or Google AdWords may set the following cookies: