Privacy Policy
As the operators of the Workable websites, www.workable.com and jobs.workable.com (“Website”) Workable Software Limited registered in England and Wales with Company Registration Number 08125469 and having its registered office address at 1st Floor, Sackville House, 143-149 Fenchurch Street, London, EC3M 6BL, United Kingdom (“We”, “Us”, “Workable”), is committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) relates to services provided through our websites and application (“Services”) and sets out the basis on which the Personal Data collected from you, or that you provide to Us will be processed by Us. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations (collectively the “Data Protection Laws”). This Policy does not cover the practices of companies We don’t own or control or people We don’t manage. For clarity, this policy applies when Workable acts as a “Controller” (as defined in the General Data Protection Regulation (the “GDPR”) and the version of the GDPR retained in UK law (the “UK GDPR”) or “Business” as defined under the California Consumer Privacy Act of 2018 , as amended by the California Privacy Rights Act of 2020 (the “CPRA”) (all together the “CCPA”). Note that we may also process Personal Data of our customers’ job applicants in connection with our provision of services to customers, in which case we are the processor of Personal Data. If we are the processor or service provider for your Personal Data (i.e., not the controller or business), please contact the controller/business party in the first instance to address your rights with respect to such data. Please read the following carefully to understand our views and practices regarding your Personal Data and how We will treat it.
If you have a disability, you may access this Privacy Policy in an alternative format by contacting [email protected].
For the purpose of the GDPR and the CCPA:
- in respect of the Personal Data of visitors of the Website and users of the Services, business contacts and prospects of Workable, the Data Controller or Business under the CCPA is Workable;
- In respect of the Personal Data of candidates who apply for, or who a Customer of Workable contacts in respect of an Opening (as the term is described in Workable’s Terms) (“Candidates”), or in regard to Customer’s employees data, Workable shall process personal information as a data processor on behalf of its Customers, who use Our Services to assist with their recruitment processes and employee onboarding, or as Service Provider. When you apply for a role with one of Workable’s Customers, our Customer’s privacy policy, rather than this Privacy Policy, will apply to our processing of your personal information.
For the Users of the Workable Job board (as the term is defined in the Workable Job Board Terms), when You create an Account (as the term is defined in the Workable Job Board Terms) and use the Services, We act as a Data Controller. When You to apply to a Job Opening, the Employer is collecting and storing your personal data as a Data Controller.
We collect Personal Data about you from:
- You:
- when you provide such information directly to us,
- when you set up an Account with us to use the Services, and
- when Personal Data about you is automatically collected in connection with your use of our Services.
- Our subsidiaries and affiliates (together, “Affiliates”), when they provide us with Personal Data about you.
- Third parties, when they provide us with Personal Data about you (“Third Parties”). Third Parties that share your Personal Data with us include:
- Service providers. For example, we may use analytics service providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.
- Social networks connected to the services. If you provide your social network account credentials to us or otherwise sign in to the Services through a third-party site or service, you understand some content and/or information in those accounts may be transmitted into your Account with us.
- Advertising partners. We receive information about you from some of our service providers who assist us with marketing or promotional services related to how you interact with our websites, applications, products, services, advertisements or communications.
- Other third parties, such as providers of business contact information, who provide us with publicly available information on You, such as mailing addresses, job titles, email addresses, phone numbers, Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles for purposes of targeting advertising. We may combine this information with Personal Data provided by You, for targeting advertising purposes. This helps us analyze our records and identify new Customers.
We collect and process some or all of the following types of information from you:
- Information that you provide by filling in forms on the Website. This includes information provided at the time of registering to use the Website, subscribing to our Services, creating an Account to the Job Board, posting material or requesting further information or services. We may also ask you for information when you report a problem with the Website.
- If you contact Us, We may keep a record of that correspondence.
- We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.
- Details of all actions that you carry out through the Website and of the provision of services to you.
- Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, the site that referred you to our site and the resources that you access.
The provision of your full name and email address, your employer and/or your place of work and the url of the business that you work for is required from you when you register to use our Services. We will inform you at the point of collecting information from you, whether you are required to provide the information to Us.
The following chart details the categories of Personal Data that we collect and have collected over the past twelve (12) months. Throughout this Privacy Policy, we will refer back to the categories of Personal Data listed in this chart (for example, “Category A. Personal identifiers”).
| Personal Data Collected (including Categories) | Purposes of Use | What is the source of this Personal Data? | Categories of third parties to whom we disclose the information for business purposes |
|---|
A. Personal identifiers Real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social profile URL | - Provide the Services
- Create your Account at the Job Board
- Communicate with You and provide customer service
- Personalize your experience
- Send You job advertisements, newsletters, or other marketing communications
- Improve the Services
- Our Marketing and Third Party Marketing and Advertising Purposes
- Bug detection and error reporting
- Auditing Consumer Interactions
- Security, Fraud and Legal Compliance
| - You
- Affiliates
- Third Parties
| - Service Providers
- Our Affiliates
- Other Individuals, Services, and Partners at Your Request
- Entities for Legal Purposes
- Employers (for Users of the Workable Job Board)
|
B. Customer records identified by state law (including the California Customer Records statute (Cal. Civ. Code § 1798.80(e))) Name, signature, address, telephone number, employment. | - Provide the Services
- Communicate with You and provide customer service
- Personalize your experience
- Improve the Services
- Our Marketing and Third Party Marketing and Advertising Purposes
- Bug detection and error reporting
- Auditing Consumer Interactions
- Security, Fraud and Legal Compliance
| - You
- Affiliates
- Third Parties
| - Service Providers
- Our Affiliates
- Other Individuals, Services, and Partners at Your Request
- Entities for Legal Purposes
- Entities For Sales or Transfer of Business or Assets
|
C. Commercial information History of services purchased through Workable | - Provide the Services
- Internal Accounting purposes
- Provide Customer service
- Performance of legal obligations
| | - Service Providers
- Our Affiliates
|
D. Internet or other similar network activity information Browsing history, search history, information interaction with the website or application. | - Our Marketing and Third Party Marketing and Advertising Purposes
- Auditing Consumer Interactions
- Communicate with You and provide customer service
- Improve the Services
- Bug detection and error reporting
- Security, Fraud and Legal Compliance
| - You
- Affiliates
- Third Parties
| - Service Providers
- Our Affiliates
|
E. Geolocation data Physical location (calculated from IP address) | - Provide the Services
- Security, Fraud and Legal Compliance
| - You
- Affiliates
- Third Parties
| - Service Providers
- Our Affiliates
|
F. Professional or employment-related information Current job title and employer, Resume | - Provide the Services
- Communicate with You and provide customer service
- Personalize your experience
- Improve the Services
- Our Marketing and Third Party Marketing and Advertising Purposes
| - You
- Affiliates
- Third Parties
| - Service Providers
- Our Affiliates
|
G. Payment information All information necessary to complete online payments, such as payment details, bank account information, billing information. | - Provide the Services
- Process your payments (for services only that require payment)
- We don't store any credit card or bank account/paypal number
| | - Secure third-party payment service providers
|
The following section provides additional information about how we collect your Personal Data.