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Platform

• Zendesk Resolution PlatformDeliver faster, higher quality resolutions with the only AI-first service platform

• Zendesk AIPower your service with AI that continuously improves every resolution
• Reporting and analyticsTurn service insights into better outcomes
• MarketplaceFind 1,800+ apps, partners, and integrations to serve customers and employees
• Actions and integrationsDrive resolutions across unified data and systems
• Security and TrustDeploy trusted service with enterprise-grade security and AI governance

Products

• Customer ServiceManage and resolve customer inquiries across all channels in one place
• Employee ServiceGive employees the fastest resolutions through a scalable, intuitive platform
• Contact CenterDeliver AI-powered resolutions for every call, every channel, every time
• AI agentsResolve even the most complex issues on any channel autonomously