Build trust throughout the journey

Collect reviews at
each stage of your
customer’s journey

Capture authentic feedback across key touchpoints and turn it
into stronger trust and AI visibility.

Three smartphone screens displaying review collection methods: a Trustpilot QR code, an order dispatch notice with a review banner, and an email inbox notification asking for service feedback.

Capture more feedback by meeting customers where they are

Ask for feedback across multiple channels while the experience is fresh. Build a continuous stream of authentic proof that
strengthens buyer confidence and helps AI search tools understand your brand.

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Automated Email Invitations

Send personalized review
requests after key customer
interactions to build a steady
stream of fresh feedback.

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In-App Review Collector

Capture feedback from logged-
in users inside your app or portal
without disrupting their journey.

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QR Code Review Collector

Turn offline purchases into
immediate reviews with
dynamic QR codes.

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API add-on

Trigger review requests from
your CRM, ERP or custom stack,
with control across complex
buyer journeys.

Connect Trustpilot to the tools that run your business

Integrate Trustpilot with the platforms you already use to automate review collection, activate customer feedback,
and build trust across the customer journey.

Browse integrations

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