tickete Reviews 

1,725
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 944 reviews, reviewers had a great experience with this company. Many people point out that the location is truly fantastic, offering stunning views, beautiful areas, and a memorable atmosphere from start to finish. Furthermore, consumers are consistently pleased with the exceptionally friendly and helpful staff who make interactions genuinely pleasant, engaging, and informative throughout the entire visit. However, some customers also noted frustrating delays and long waiting times when trying to enter the venue or purchase tickets online beforehand. Others felt that certain scheduling processes or ticketing experiences were rather disorganized, making it quite difficult to manage plans smoothly.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting it as an excellent and... See more

Location

Customers had positive experiences with location, frequently praising the superb setting, beautiful views,... See more

Product

Clients share ambiguous opinions on product offerings, as some reviewers praised the stunning pieces of art... See more

Staff

People report positive experiences with staff, frequently highlighting friendly, helpful, and knowledgeable... See more

Service

Users describe ambiguous interactions with service quality, as some reviewers praised the very efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was a Nice trip, great view from above. It was not clear that the vouchers had to be exchanged for tickets and that you have to queue anyway, the advantage of buying online is therefore deminished,... See more

Rated 5 out of 5 stars

This is a must for anyone who's a King Arthur or Merlin fan. Just don't expect an impressive castle. It really is just the bare bones of the ruins. Fascinating piece of English history and culture in... See more

Rated 5 out of 5 stars

We enjoyed the experience very much Awl granny and 11yr old granddaughter Actors were amazing Daughter and grandson visited on the Wednesday before us Granddaughter came back on the Sa... See more

Rated 5 out of 5 stars

Visit Van Gogh was much more than going to a museum. Of course I knew most of his paints but the real difference was enjoying them all together in one place, all display in a logic sense. Also, one o... See more


Company details

  1. Travel Aggregator
  2. Event Ticket Seller
  3. Travel Agency

Written by the company

We simplify the process of travel planning by helping you discover the best things to do and explore a city effortlessly with personalized travel suggestions, all in one place


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 51% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(1,725)

1,020 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Unforgettable!

The Van Gogh museum is absolutely amazing. Buying tickets is very easy and straightforward, and the museum is beautiful, the staff is very attentive and know where the paintings are, and the entire experience was truly unforgettable. The gift shop is also one of the best ones I have ever seen.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

Even better than I thought!!

Even better than I thought!!! I am a big fan of Beetlejuice, so I was scared the show would alter it and make it unrecognisable, and although it did tweak a few things here an there, it kept the essence and brilliantly brought it to life on stage. David Fynn, who plays Beetlejuice, was PHENOMENAL!!!!! Funny, witty, sassy, entertaining. And the rest of the cast was just as great. I'll deffo be back!

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

A true gem

A true gem! Beautiful museum, excellent audio tour with highlights, and even the food at the cafe was great. We had a wonderful time!

September 20, 2026
Unprompted review
Rated 1 out of 5 stars

8 years later we came back

8 years later we came back, this time it was even worse and will never return,most of all the animals were unavailable with empty enclosures,so very disappointed absolutely waste of a day

September 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Four of us went on a rainy Sunday…

Four of us went on a rainy Sunday morning. Glad I read to start at the fifth floor. Some crowding around the starry night but altogether really easy to get around. Beautiful gallery and loved the architecture and kitchenalia too.

September 20, 2026
Unprompted review
Rated 5 out of 5 stars

We loved it

We loved it. Great location, so close to Jasper. Friendly staff. Easy booking. 7 minute ride to the top. Breathtaking views. We were SO lucky with the weather. Not a cloud in the sky and Mt Robson was crystal clear. Highly recommended- especially if you find yourself in Jasper on a clear day. Pictures and great memories will stay with me for a long time.

September 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Raj top!!!

Raj, our guide, was wonderfull. The castle is magical. I'm really saranno to leave such beautiful place and People.

September 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic experience

Phenomenal scare-acting while also being very informative. The reception staff were very friendly too - shoutout to Connor for helping us with our tickets :)

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

We loved our visit

We loved our visit. It really told a story as we moved through the museum, leaving us with a much deeper understanding of Van Gogh’s art and life.

September 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

Highly recommend, it was a fun afternoon! There is so much to do, besides the amazing suspension bridge & cliff walk. Beautiful area, well-done. Worth the money.

September 5, 2026
Unprompted review

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